תיאור תפקיד:
Engagement & Appointment Coordinator to manage high-volume social media interactions and convert inquiries into in-store appointments. Key Responsibilities: Manage high-volume engagement across social platforms (comments and DMs) using Zoho Social
Respond quickly, professionally, and clearly to customer inquiries
Build trust and confidence through thoughtful, informative communication
Navigate between management systems and native platforms (Instagram, TikTok, etc.) for personalized engagement
Qualify leads and guide relevant prospects toward booking in-store appointments
KPIs: Conversion rate from inquiries to scheduled and completed store visits
Response time and quality across communication channels
דרישות:
Requirements: Proven experience managing high-volume social media engagement – required
Proficiency in Zoho Social .
Native-level Hebrew with excellent written communication skills (English a plus)
Strong organizational skills, self-discipline, and ability to work under pressure
Results-driven with a strong sense of ownership
Background or interest in beauty/fashion – an advantage
Note: This role does not involve direct sales. The focus is on engagement, trust-building, and appointment coordination.
היקף משרה:
משרה מלאה
קוד משרה:
922401
אזור:
מרכז - תל אביב, פתח תקווה, רמת גן וגבעתיים, בקעת אונו וגבעת שמואל, חולון ובת-ים, מודיעין
שרון - חדרה וזכרון יעקב, נתניה ועמק חפר, רעננה, כפר סבא והוד השרון, ראש העין, הרצליה ורמת השרון
ירושלים - ירושלים, יהודה ושומרון, בית שמש
השפלה - ראשון לציון ונס- ציונה, רמלה לוד, רחובות, יבנה
חו"ל - חו"ל
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