תיאור תפקיד:
Yael Group is hiring an IT Specialist for a startup company located in Tel Aviv. What you’ll be doing: - User Support & Troubleshooting: Providing day-to-day technical support for employees (both on-site and remote), resolving issues related to devices, software, connectivity, and access
- Device Setup & Maintenance: Installing, configuring, and maintaining laptops, desktops, and mobile devices (Windows/Mac), including software deployment and updates.
- Network Support: Assisting with the setup, monitoring, and troubleshooting of wired/wireless networks, VPNs, and basic networking issues.
- Onboarding & Offboarding: Preparing IT equipment, accounts, and access rights for new employees, and properly handling device retrieval and access removal for departing staff.
- System Monitoring: Supporting the monitoring of infrastructure and network performance, escalating issues when necessary, and assisting with routine maintenance tasks.
- Inventory & Vendor Coordination: Helping to track IT equipment, stock levels, and working with vendors on hardware/software purchases and repairs.
- Documentation & Knowledge Sharing: Maintaining internal IT knowledge baseing troubleshooting steps, and contributing to process improvements
דרישות:
- Bachelor’s degree, diploma, or relevant certifications (CompTIA, Microsoft, Cisco, etc.) preferred.
- 2+ years of experience in IT support, helpdesk, or a related role.
- Strong troubleshooting skills with Windows and Mac endpoints.
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, VLANs).
- Familiarity with Microsoft 365, Google Workspace, and common enterprise collaboration tools.
- Exposure to server environments (Linux/Unix & Windows) and virtualization is a plus.
- Interest in IT infrastructure and networking, with a willingness to learn and grow.
- Excellent communication and interpersonal skills, with a service-oriented mindset.
- Fast learner, proactive, and able to work independently or as part of a team.
היקף משרה:
משרה מלאה
קוד משרה:
23749
אזור:
מרכז - תל אביב, פתח תקווה, רמת גן וגבעתיים, בקעת אונו וגבעת שמואל, חולון ובת-ים, מודיעין, שוהם
שרון - חדרה וזכרון יעקב, נתניה ועמק חפר, רעננה, כפר סבא והוד השרון, ראש העין, הרצליה ורמת השרון
השפלה - ראשון לציון ונס- ציונה, רמלה לוד, רחובות, יבנה
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